We can provide protection for your stored goods on a like for like replacement basis.
StoreProtect is an extension to our standard contract that allows us to accept liability for loss or damage to your goods in certain circumstances.
Our liability under StoreProtect is accepted on a replacement basis for most goods you store, allowing for age, quality, degree of use and second hand market value at the time your property is put into storage. We cannot offer StoreProtect for motorcars stored outside a unit or food/perishable items.
Please read our Self Storage Agreement and StoreProtect Addendum for full details of the protection we can provide.
To benefit from StoreProtect, you must declare an appropriate replacement value for all goods stored (known as the Maximum Replacement Value). This figure must be adequate to include all goods at all times.
If you do not opt for StoreProtect, our standard terms limit our liability for your goods to negligence only up to a maximum of £100. You are also required to arrange insurance at your own expense for your stated Maximum Reinstatement Value for the duration of storage.
FAQ
Do I have to insure my goods?
Our Self Storage Agreement requires you to either: accept our enhanced liability protection under StoreProtect; or arrange insurance at your own expense for your stated Maximum Reinstatement Value for the duration of storage.
How do I calculate my Maximum Replacement Value?
We must understand the total value of all goods stored with us, even if you arrange insurance elsewhere. It is, therefore, a requirement for all customers to declare a suitable Maximum Replacement Value and to ensure it remains adequate for the storage period.
Your Maximum Replacement Value must represent the total current cost of replacing all property allowing for age, quality, degree of use and second hand market value at the time your property is packed or otherwise made ready for removal and/or storage. Additionally, the replacement cost for following items is calculated differently:
• For any goods which cannot be purchased new (such as antiques or works of art, for example), the replacement value shall be the current market value; and
• For documents, the replacement value shall be calculated as the physical cost of replacing the documents and/or cost of reprinting, re-issue and/or reconstitution, but excluding the value of the information contained in the documents
If you opt for StoreProtect:
If the Maximum Replacement Value you provide is less than the actual total Replacement Value of all of your property stored at the time of loss or damage, then our liability under StoreProtect will be reduced to reflect the proportion that your Maximum Replacement Value bears to the actual total Replacement Value ("Proportional Reduction").
For example: if the total replacement value of your property is £10,000, but you have declared a Maximum Replacement Value of £5,000, our liability will be reduced by 50%. So, if £3,000 worth of Your Property is lost or damaged, our liability would be £1,500.
Please read our Self Storage Agreement and StoreProtect Addendum for further information.
